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Why my Pinterest Catalog from Shopify not approved

jiaoalex666666
New member

Hello, I tried linking my Shopify store to its Pinterest account. I used the Shopify Pinterest App to connect my store product catalog to Pinterest. When I look under Catalogs on my Pinterest account, I see the Shopify catalog is there but it is DISABLED and says: "Not approved". I clicked on the VIEW ISSUES button and it said: "Merchant's domain age does not meet minimum requirement","Merchant's returns policy is unclear or unavailable".

 

1.My store and URL are more than 2 years old. How old must my domain be before I can use catalogs?
2.I have return policy at the bottom of my shopify store web.


I searched the documents but have not found an answer. Can someone please help me with this matter? Thank you!

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