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We were unable to process your request?

apkarc
New member

When I try to pin a photo to a Pinterest board from my website, I get this message:

Sorry! Your request could not be completed

Could you please explain how we made this mistake?

Thanks.

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simplepinmedia
Loves to help

Hey there @apkarc 

Could you take a screenshot of the message and show us here? 

Also, do you know the specs of your pin image? 

Could also be a glitch, need to update your app (if pinning on mobile), or your website isn't claimed? 

It's hard to know why without more context. Let me know. If none of those things that you can see, you will likely have to get it resolved with the Pinterest help desk. 

-Tabby

-Simple Pin Media
simplepinmedia.com
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PinterestDebora
Moderator
Moderator

Hi @apkarc, thanks for bringing this to our attention and sharing your experience on the community. What you'll want to do is file a ticket with our team using this link who will be able to diagnose and figure out what's going on. Let us know if you have any questions in the meantime, and keep us posted on the resolution with support. 👍

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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