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Videos not uploading

thewinslowshoppe
New member

Hi I am trying to upload videos but they seem stuck in uploading. What can I do to fix this?

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AmericanoCrystals
Problem-solver

Hi there,

It may be caused format or size of video. Try to resize your video and try again.

 

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PinterestDavid
Moderator
Moderator

Hi @thewinslowshoppe  and welcome to the PBC! I’m sorry about the trouble you're experiencing with your Video Pins.

I appreciate your assistance @AmericanoCrystals .

@thewinslowshoppe what you'll want to do is file a ticket with our Help Center.

I wish there was more I could do here, but the team you'll handle your ticket is better suited to investigate your issue further.

You should receive a reply from them soon. We appreciate your patience and understanding in the meanwhile.

Let us know if you have any questions in the meantime, and keep us posted on the resolution with our team.

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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