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no shop tab

onlinegourmetfood
New member

Hi, I have created a new business page, successfully uploaded the catalog but there is no shop tab. How do customers see the products I have uploaded. What step have i missed?
Thanks in advance
Jo-Ann
Online Gourmet Food @onlinegourmetfood 

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simplepinmedia
Loves to help

Hi @onlinegourmetfood Welcome to the PBC! 

Can you link your Pinterest account here? 

There are a few different reasons you may not be seeing the shop tab. 

Do you have more than 10 products in the catalog? 

Also, here's a few suggestions from one of our Pinterest moderators here in the PBC: 

"Check if you are meeting following requirements in order for your Shop tab to be visible: 

  • Star one auto-generated product group (All Products, Top Sellers, Back in Stock, Best Deals, New Arrivals, Most Popular)
  • Star a manually created product group (for example: client created a product group that has all their Jeans products in one PG named 'Jeans' PG)
  • Example: ‘All Products’ PG (auto-generated) and ‘Jeans’ PG (manually created) will enable the Shop Tab"

 

Link your Pinterest account. Sometimes, it's actually there for viewers but you can't see it (for some odd reason). 

-Tabby

Simple Pin Media
Follow us at pinterest.com/simplepinmedia
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simplepinmedia
Loves to help

@onlinegourmetfood  Here's another article that could be helpful as well 

https://community.pinterest.biz/t5/product-faq/verified-merchant-program-faq/ta-p/4239

-Tabby

Simple Pin Media
Follow us at pinterest.com/simplepinmedia
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