Hi @EssionVisionn! Welcome to the PBC!
I'm sorry you're having trouble claiming your site. It's usually a smooth process - but sometimes it's not and you need to troubleshoot or reach out to Pinterest support.
Check out this video, though. It is a good place to start:
And this Help Article should be helpful:
If you're still having trouble, I would suggest that you send a request to support. Pro Tip: Send them screenshots of what you are seeing so they can best assist you.