Boards not showing up when creating promo Pins

[jolinepacana]

Hello. I am managing the content for our business account which includes scheduling and promoting pins. And, whenever I try to create a promo pin, I can't seem to load all of the Pin Boards available. FYI, I don't have this issue whenever I use the main profile. Is there a way to fix this? Any permission I need to grant for myself to be able to load and select any board? 

I am currently an Employee Member with a Manager role. TIA!

[PinterestFernanda]

Hi there, @jolinepacana thanks for flagging this.

The best way for you to proceed is to file a ticket with our team -- this link goes directly to the team equipped to resolve account-specific issues like these. I wish there was more I could do here but the teams who work on your ticket are closer to the work being done to resolve your concern.

Give us a shout if you need anything!