Ad disappeared

[virescentdesign]

I had an ad campaign totally disappear off my account. There's no record of it in my campaigns, but I have emails stating how it was performing....any idea? 

[PinterestFernanda]

Hi @virescentdesign! 🙂 

When you are checking your ads, make sure that you are using the correct filters, especially the one for dates, and that you are seeing real-time spend.

Also check that your ads are not paused or rejected. 

If you need help with anything else just let me know!

[virescentdesign]

Thank you, I did. It's completely gone from my ad history. The only proof I have are the emails I received about my ad and you can see a drastic change in my impressions when I thought it was running but it had been deleted. I re created the ad, so it is what it is 🙂