Am I allowed to promote my Etsy shop where it says claim your site? If no, my question is completed.
Merchant's returns policy is unclear or unavailable
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We recommend following these best practices for return policies:
- Ensure that your return policy is easy to find on your website. If you don’t accept returns, this must be clearly stated as well
- Provide clear instructions for returns, including expected processing timelines
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Hi @brendaLdoucet, and welcome to the PBC!
Unfortunately, it is no longer possible to claim your Etsy store on Pinterest. You can learn more about claiming social accounts on this Help Center article.
Regarding your merchant not being approved, note that in order to keep shopping on Pinterest inspirational and actionable, we require merchants on Pinterest to meet our Merchant Guidelines. If you have any questions about the guidelines, please review them here, or in the initial email you may have received with more details. You can also review our Help Center article, which explains the eligibility requirements in more detail!
If your account violates the Merchant Guidelines, you will have 2 attempts to correct such violations.
Let me know if there’s something else I can help you with!
✅ Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.
Hi @brendaLdoucet, and welcome to the PBC!
Unfortunately, it is no longer possible to claim your Etsy store on Pinterest. You can learn more about claiming social accounts on this Help Center article.
Regarding your merchant not being approved, note that in order to keep shopping on Pinterest inspirational and actionable, we require merchants on Pinterest to meet our Merchant Guidelines. If you have any questions about the guidelines, please review them here, or in the initial email you may have received with more details. You can also review our Help Center article, which explains the eligibility requirements in more detail!
If your account violates the Merchant Guidelines, you will have 2 attempts to correct such violations.
Let me know if there’s something else I can help you with!
✅ Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.
Hello
Thank you for replying. Just so I am clear, is it any Etsy shop or just mine when you say Unfortunately, it is no longer possible to claim your Etsy store on Pinterest
Appreciated
Brenda
@brendaLdoucet Hi Brenda!
To confirm to you, it is not possible to claim any Etsy store on Pinterest.
Feel free to contact us if you have any further questions!
✅ Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.
Understood, thank you