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Merchant not approved

GLAMOLYM
New member
‎10-31-2023 06:17 AM
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Hello. I have installed the Pinterest channel on Shopify and after that I got a message that says " Merchant not approved ". It seems that my Shopify catalogue has not been approved but I do see I am able to run ads on Pinterest . So not sure what impact the Shopify catalogue has, so can I still run ads on Pinterest even without the catalogue approved ? Why I got this message saying that "Merchant not approved" ? And when I click to see the issue it says that my website does not have the quality that Pinterest requires and that my products have always discounts. And I also seen somewhere that the domain must be 9-12 months old but mine is only 2-3 months old but this did not seem to be a problem . 

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1 Reply
PinterestFernanda
Moderator
Moderator
‎10-31-2023 07:22 AM

Hi @GLAMOLYM, welcome to the PBC! 🙂 

Thank you for your interest in applying to the Verified Merchant Program! To keep shopping inspirational and actionable, we’ve recently added some requirements to the Verified Merchant Program. We now also require that merchants have a domain that has been registered for at least 13 months. You can still run Ads on Pinterest regardless of your VPM status.  

Please make sure that the domain age of your website has reached the required minimum requirement of 13 months, in order to be eligible to join the Verified Merchant Program. You can learn more about other requirements to become a VMP on these articles: Help Center & our Product Release Notes.

Give us a shout if you need anything! 

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