Pinterest Predicts is live!
See what's in store for 2024 in our Trend Forecast report.

Catalog issues: I need help to fix Product IDs and Add to Cart

cordecarstore
Just visiting
Labels (4)
Make sure you are including Product IDs in your Add to Cart events. A Product ID can be any format that you choose as long as it matches the format used by your Catalog.
0 Kudos
5 Replies
heatherfarrisco
Pinterest Pioneer
Pinterest Pioneer

@cordecarstore Do you have a question you'd like to expand on with this?

1 Kudo
michaelbliss
Pinterest Pioneer
Pinterest Pioneer

Hey @cordecarstore ! Welcome to the PBC! Thanks for the tip! Here's more information about the Verified Merchant Program.

If you could share the steps you have taken and the progress you've made in becoming a Verified Merchant, it would be very helpful to others who are facing the same issues you've had.

2 Kudos
cordecarstore
Just visiting

Hi @michaelbliss Thank you for your help, but I have chatted with support and my domain is not age enough to join the Verified Merchant program.

2 Kudos
cordecarstore
Just visiting

Hi @heatherfarrisco 
Thank you for your help, but I have chatted with support and my domain is not age enough to join the Verified Merchant program.
Thank you so much ❤️

1 Kudo
heatherfarrisco
Pinterest Pioneer
Pinterest Pioneer

Ah yes, we have ran into this with our clients too. Just wait for that timeframe to end and make sure you have all the other things completed like:

  • Shipping Policy
  • Return Policy
  • Terms of Use
  • Privacy Policy
  • About Page (this makes the site seem more legitimate)
  • Your Pinterest Tag installed

This resource is great for making sure you have all of your items lined up before you reapply:

https://policy.pinterest.com/en/merchant-guidelines

Good luck on your appeal!

Heather

0 Kudos