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Not able to access creator hub

coracreacrafts
New member

Hello!

I've had my Pinterest account for a while, a business account, and been wanting to start doing branded content etc. However, I am unable to access the creator hub. My app main page doesn't show the "creator hub' button. 

I have already updated the app to the latest version, cleared cache, restarted etc. I also made sure I am eligible for branded content which I am. 

Please help!

Thank you!

2 Kudos
3 Replies
beboldwithkatah
Loves to help

Hey! Have you created idea pins yet? Once you create them I believe that's how you get access. That's how mine showed up. 

2 Kudos
coracreacrafts
New member

Thank you for your response! Yes I have created 2 so far. 

2 Kudos
beboldwithkatah
Loves to help

Here's the article it says you just need one idea pin and a Business account to access. https://help.pinterest.com/en-gb/business/article/use-the-creator-hub#:~:text=To%20get%20to%20the%20.... I honestly don't remember how long it took for mine to show up after posting my first idea pins. Maybe reach out to support if it doesn't show up soon? 

1 Kudo