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Link in bio not updating

our_gaff_
Just visiting

Hi, 

 

I am having some issues updating my link in bio. I would like to put in my biosite but it won't seem to update, I have tried on my app and it will allow me to do it in settings but when I go onto my page it reverts back to an old tiktok link I had. I cannot find a way to do it on web. Any help would be appreciated. Thanks!

1 Kudo
1 Solution

Accepted Solutions
PinterestIvania
Moderator
Moderator

Hi @our_gaff_ and welcome to the PBC! 

We escalated this issue and it is now solved.

You can see in the screenshot below that your profile is showing the claimed website.

PinterestIvania_0-1673614844400.png

I hope this helps, let me know if you need assistance with anything else! 👍

 

View solution in original post

2 Kudos
18 Replies
PinterestIvania
Moderator
Moderator

Hi @our_gaff_ and welcome to the PBC! 

We escalated this issue and it is now solved.

You can see in the screenshot below that your profile is showing the claimed website.

PinterestIvania_0-1673614844400.png

I hope this helps, let me know if you need assistance with anything else! 👍

 

2 Kudos
JanaOMedia
Marvel

@PinterestIvania! Getting things done! Awesome! :)))) 

@our_gaff_ - welcome to the PBC! The aesthetic of you pins (and your home!) is so calming. Love it! 

2 Kudos
BestFunGifts
Pinterest Pioneer
Pinterest Pioneer

@PinterestIvania I have the same issue. My website is under construction so I'm trying to link my Pinterest profile to my IG: https://instagram.com/notabondgirl Thanks for your help!

0 Kudos
PinterestIvania
Moderator
Moderator

Hi @BestFunGifts😊

I'm not sure that I understand your issue. Are you trying to link your IG profile on Pinterest?

Let me know if you have any other questions in the meantime!

 

0 Kudos
BestFunGifts
Pinterest Pioneer
Pinterest Pioneer

Hi @PinterestIvania , just trying to change the website URL in my profile settings to my IG profile. 

0 Kudos
our_gaff_
Just visiting

Thank you so much!!! 🤍

1 Kudo
PinterestIvania
Moderator
Moderator

Hi @BestFunGifts, thank you for clarifying this!

You can now insert your IG profile on your account.

I hope this helps, let me know if I can help with anything else!

2 Kudos
BestFunGifts
Pinterest Pioneer
Pinterest Pioneer

Done! Thank you @PinterestIvania 

3 Kudos
jtpettersen
New member

I have a smiliar issue on my profil. I have changed the URL to a new site. Even claimed it. But the URL on my profile still shows the old site. https://no.pinterest.com/jtpettersen/

Thomas

0 Kudos