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creator hub button missing

raccoondill7
Just visiting

once i get approved to be in the pbc and get my first badge and stuff. like i get the email saying i’m approved to make earnings through pinterest, how long do i have to wait for the creator hub button to come back on the app? i know some people said it goes missing and comes back but how long is it missing for? 

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2 Replies
pinterestmarketingexpert
Jack-of-all-trades

Hello @raccoondill7 

Sorry you're having troubles. 

Did you try updating your Pinterest app? Try reinstalling it again and see what happens. 

Thanks

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venustasart
Just visiting

Hi!

I've the same problem for my account. What I did was delete the cache of the pinterest app (beware not to delete the app data, cache and data are two different things) and then opened the app. 

This seems to get the latest version of the app, the one that doesn't have your boards showing up as tabs on your home screen, that's how I know I'm in the correct version.

If this doesn't work on your first try, exit the app and force stop it, this works on Android devices but I haven't tried it on iOS.

Hope this helps.

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