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Comments are not being captured on Idea Pins

KaileysMonogramShop
Loves to help

@PinterestGabby 

i am getting notifications from Pinterest that others are commenting on Idea Pins 

 

I go to check and submit and comments are not capturing in my data or were there and now gone 

Isubmutted a pin for review because it had 3 comments then the data removed one 

 

 

 

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1 Kudo
4 Replies
michaelbliss
Pinterest Pioneer
Pinterest Pioneer

Hi @KaileysMonogramShop, this is happening to me, but after a few hours the comments seemed to show up. Maybe a glitch somewhere?

1 Kudo
KaileysMonogramShop
Loves to help

Thank you! 

2 Kudos
PinterestGabby
Community Manager
Community Manager

Echoing what @michaelbliss, sounds like a bit of a glitch. If it continues, can you file a ticket with support so they can look into it? 🙏

1 Kudo
KaileysMonogramShop
Loves to help

Thanks 

0 Kudos