We're at a complete loss as to what to do after our website was blocked on Friday (9/3) because of 'activity that goes against spam policies'. We appealed and anxiously waited for a reply over the weekend, only to be told by Ken that our website will not be unblocked due to violating spam community guidelines.
We went through the spam community guidelines point by point and don't see how we have violated any of them.
Our support messages are no longer going through and we still have no idea what we have done wrong.
Does anyone know who we can contact for help?
Michael & Jennifer.
I'm so sorry to hear what you're going through at the moment.
I tried viewing your site through my pinterest app earlier on, and i could see the site was blocked. I tried again more recently, and things seem to be working fine.
However, there was something i noticed, which might give you a bit of insight as to what went wrong initially.
So when i first clicked on your most recent pin, it went straight to your site, but after about 2 seconds, there was a sort of redirection that happened, and i got taken to some sketchy "spam-like" site, like those ones you see on pop overs and stuff like that.
I went back and clicked on the pin again and several other pins. But the spam site redirection issue never came up again.
I have no idea what it is, or what may have caused it, but I'm certain whatever it was, it may have been the reason for the initial ban placed on your website.
I've been a huge fan of your blog for a long time now, and I'm very happy your site has been unblocked.
I'd also suggest you try to take a look into what may have caused the redirection, so you can prevent it from happening again.
All the best. 😃