Addressing questions around Creator Rewards 🏆

[PinterestGabby]

Hey Creators! 

We’ve seen some questions on Creator Rewards within the Creator chat so we wanted to take a moment to address them and share some more details about this Beta feature. 

We know many of you are eager to participate and have questions about how to access Creator Rewards. At this time, Creator Rewards is in Beta testing to select early access users in the US only. Our team is working hard behind the scenes to scale the program for Creators in other markets (more to come!) and are collecting all of your feedback to bring you the best experience possible. 

We’re on this journey together and recognize that the anticipation and time it takes to get to the final product can cause some frustration. We appreciate your patience and value your feedback, and are actively sharing your insights internally with the teams working on this feature. We will continue to share updates here as soon as they are available! In the meantime, please check out this Help Center article, which addresses criteria to submit, the application process as well as how to set up your account for payment. For any account-specific questions as it relates to Creator Rewards, we encourage you to get in touch with our support team via this form. We’re working hard to handle inquiries as quickly as possible. 

Thank you for being an important part of the community and sharing your feedback to help improve the product experience. We appreciate you! 💜

The Pinterest Creator Team

[JanaOMedia]

The expanded guidance on bank account linking is such a good addition here. Thanks! 

[carlamell]

Thank you for sharing this!

[simpleeverydaymom]

@PinterestGabby I have version 10.11 installed on my iPhone, but I don't have the "Creator Hub" that you're talking about. How might I get this? 

[simpleeverydaymom]

@PinterestGabby Just bumping to see if you can help me with this. Thanks! 

[AuntyNikkyHairCare]

@PinterestGabby  is this something you can shed light on. I have sent several messages privately to you hoping for a response. I’ll really appreciate your feedback. Thanks 

[gringajourneys]

@simpleeverydaymom sometimes I have to restart the Pinterest app one or two times to get the creator hub button on my profile to appear, although I do not have access to the "earn" feature yet.

[terezatoledo]

Thanks @PinterestGabby !
I've been dealing with an error and have been chatting with support for a week now. When I tap to add set up the payment information, the app doesn't send me to the third party url. It says that the URL cannot be generated.

The app and IOS are updated and I've tested on different devices. I've tried logging in, out, deleting the app, reinstalling, soft reset and nothing changed.

I'm wondering if others have seen this issue.

[mamalatinatips]

Thank you for addressing these questions a lot of us are having.

[liveloveruntravel]

Hey @PinterestGabby,

One piece of feedback to share with the team. Can there please be a notification in app on the challenge if an idea pin has been rejected? It's hard to know if they are still pending or have been rejected currently.

Also, any update on the ones from March that disappeared from pending but with no update?

Thanks!