The connection for this site is not secure

IneGoods
New member

HI :

    When I try to access this link, https://ads.pinterest.com/ads/create/,
Prompt The connection for this site is not secure,
I have accessed it with different browsers such as chrome edge, the problem still exists, please tell me how to solve it

Screenshot 2022-07-02 105807.png

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4 Replies
michaelbliss
Pinterest Pioneer
Pinterest Pioneer

Hey @IneGoods, welcome to the PBC! Looks like you are running Windows, have you checked to see if your time is set to "set time automatically"? You may try to disable any antivirus software and check if you are still getting the error (don't forget to enable it after).

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IneGoods
New member

Hi   

set time automatically is enabled, please see the picture below.

Screenshot 2022-07-02 113751.png

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michaelbliss
Pinterest Pioneer
Pinterest Pioneer

@IneGoods  If it's happening across the board on several browsers, I would say other software or addons are causing the error. Without looking at your computer, it's difficult to say for certain, that's why I suggested a few quick fixes. If you can reach the website on your cell phone and not on your desktop, most likely the certificate database is corrupt or software is interfering.

The error "ERR_SSL_PROTOCAL_ERROR" pretty much means something is mismatched.

Antivirus software for whatever reason could see the Pinterest https certificate as outdated.

Unfortunately, the issue is off topic in the PBC. You may want to spend some time searching other forums,  I wish I could have given you a more specific answer.

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IneGoods
New member

My computer only has windows security antivirus software, even after disabling it, I still cannot access https://ads.pinterest.com/ads/create/, but to access this URL https://www.pinterest.com, you need to provide information about the computer.

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