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Letting account holders to delete their ad accounts

theauntra
Just visiting

If we can provide the opportunity to let the account holder to delete ad accounts, will be a nice feature in order to maintain a good user experience when we are placing ads. Can this be implemented in the system @PinterestJazmin?

Tharindu Sankalpa
1 Kudo
1 Solution

Accepted Solutions
PinterestIvania
Moderator
Moderator

@theauntra Hi Tharindu!

Yes, you can change the name of the ad account by following these steps:

-Click on “Ads” in the navigation bar and then select “Billing” in the dropdown; 
-Change what's written under "Business Name" to something else that will allow you to identify the wrong Ad Account. 
-Click "Save". 

Let us know if you were able to do it!
 

View solution in original post

1 Kudo
6 Replies
theauntra
Just visiting

Thank you @co_creatrix. I hope we will get this feature on Pinterest soon.

Tharindu Sankalpa
1 Kudo
theauntra
Just visiting

May I ask, at least whether we can rename the ad account? This may help many creators. Can someone please respond to this or direct this to the relevant section please? @pinterest

Tharindu Sankalpa
0 Kudos
PinterestIvania
Moderator
Moderator

@theauntra Hi Tharindu!

Yes, you can change the name of the ad account by following these steps:

-Click on “Ads” in the navigation bar and then select “Billing” in the dropdown; 
-Change what's written under "Business Name" to something else that will allow you to identify the wrong Ad Account. 
-Click "Save". 

Let us know if you were able to do it!
 

1 Kudo
theauntra
Just visiting

Hi @PinterestIvania, Can we have the feature to delete unnecessary ad accounts from the Pinterest account?

Tharindu Sankalpa
0 Kudos
PinterestIvania
Moderator
Moderator

Hi @theauntra!

Currently, we don't have the feature to delete ad accounts. Thank you for your feedback, and I will be sharing it internally. 👍

1 Kudo
theauntra
Just visiting

Thanks @PinterestIvania 

Why I am asking this is, I have created another ad account since I changed my business name. So I have two ad account which is unnecessary and misleading me most of the time. So I need to get rid of one ad account. Hope this will help the one who has the same issue. Thanks for your understanding.

Tharindu Sankalpa
0 Kudos