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Re: Idea Pins pixilated after uploading

taylorrednose
Just visiting

I don't have the issue of pixelated images but rather when I click on videos it gives me an error message.

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3 Replies
PinterestIvania
Moderator
Moderator

Hi @taylorrednose, thank you for your question! I’d love to help out with this.

Do you mind providing a screenshot of the error message you are seeing so I can better assist you?

Thank you, looking forward to hearing from you!

Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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taylorrednose
Just visiting

Thank you so much for checking on me, I got it fixed. I had to dig, but finally found an update to the app that seems to have fixed the error.

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PinterestIvania
Moderator
Moderator

Hi @taylorrednose😊

I'm glad you were able to solve this. If you need help with anything else, please let me know!

Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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