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Problem with rich pin validator

Just visiting

Hi, I've a problem with rich pin validator.

I have a verified website on Pinterest.

I'm trying to activate rich pin (recipe type). My website use recipe structured data. I had also add the pinterest general tag on my website like the procedure says.

However everytime i try to validate my rich pins, the validator didn't work and sand me the same result:

Schermata 2021-04-22 alle 14.34.37.png


Please someone can help me, i tryed everything with no results!

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2 Replies
Community Manager
Community Manager

Hi there @intavoliamo, thanks for coming to the PBC! Since this requires some account-specific troubleshooting, I'd recommend filing a ticket with our support team here. Thanks and let us know if you have any other questions! 

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.

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New member

Same for me and Pinterest is enable to help me, always send the same automatic answer. Even my webmaster who tried to fix it did not get any success. 

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