Business Community
Search
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Pin Creation Announcement
Learn about the recent updates to content creation tooling on Pinterest!

Problem with rich pin validator

intavoliamo
Just visiting
‎04-22-2021 06:07 AM

Hi, I've a problem with rich pin validator.

I have a verified website on Pinterest.

https://www.pinterest.it/intavoliamo/_created/

I'm trying to activate rich pin (recipe type). My website use schema.org recipe structured data. I had also add the pinterest general tag on my website like the procedure says.

However everytime i try to validate my rich pins, the validator didn't work and sand me the same result:

Schermata 2021-04-22 alle 14.34.37.png

 

Please someone can help me, i tryed everything with no results!

1 Kudo
2 Replies
PinterestGabby
Community Manager
Community Manager
‎05-03-2021 01:07 PM

Hi there @intavoliamo, thanks for coming to the PBC! Since this requires some account-specific troubleshooting, I'd recommend filing a ticket with our support team here. Thanks and let us know if you have any other questions! 

 ✅ Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.
0 Kudos
vanessacuisine
New member
‎06-17-2022 09:00 AM

Same for me and Pinterest is enable to help me, always send the same automatic answer. Even my webmaster who tried to fix it did not get any success. 

0 Kudos