I have an Etsy page and I share my listings also on Pinterest with share option on Etsy. I see this posts on my profile in the section Creations.
But when I control my Business page I see like this (screenshot below in link), which says I have no data because I have no traffic on my pin.
So I wonder if I upload content from my phone I see pins on my Saved Boards but not on my Created pins so I wasn't use this option but is that the correct way? Am I doing something wrong?
Hi @PrintQuotesDesign, and welcome to the Community!
For Pins to be on the Created tab they have to be created in the Pin Builder. These Pins have to be uploaded from the user's device with a title, description and the URL link.
If you create a Pin in the Pin Builder by clicking on the button “Save from site”, it's expected that these Pins will go to the Saved tab, because these Pins are saved from a site via Pin Builder.
If you want to learn more about this, you can check out our Help Center article.
Let me know if there’s something else I can help you with!
Thank you for your detailed explanation.
I think the problem is here: I also tried to upload a photo from my phone one of my listings adding also description and URL link to Etsy page but in this way it did go directly to Boards, it has no showed up on my Created tab.
I read also your article and now I think maybe it was a bug? Because it happened exactly the contrary situation; when I share from my account it goes to Created tab but it's not an organic pin but when I upload organically it goes to Boards and not in Created tab.
Hi @PrintQuotesDesign! I'm sorry to hear that you are having issues.
The best way for you to proceed is by filing a ticket with our support team at this link, they will be able to diagnose and help resolve your situation.
I hope you are able to solve it. Let us know if you have any questions in the meantime!