I have sent numerous tickets to Pinterest helpdesk - my business pinterest has been suspended upon setting up a campaign and ad through pinterest. I need access to my account:
I really don't want to start over and re-create a new business although I've just tried to setup an account 'pinterest.ca/bonisseventusapparel'.
This is a legitimate business and i have online store through shopify. I really need my account reinstated. A week ago it gave me warning about not meeting certain guidelines (i.e. shipping policy, etc.) which i responded to Pinterest advising it's been updated.
Please help me!
Hi @bonisseventusapparel and welcome to the PBC! 😊
I understand your frustration, the best way for you to proceed is to reach out to our support team. Please continue working with that team on this as they partner closely with engineering, who have the ability to diagnose any issues with Pinterest accounts. I wish there was more I could do here but the teams who work on your ticket are closer to the work being done to resolve your concern.
I hope you were able to solve it!