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bulk upload video pins not scheduling at the specified date

kinhjgfv
Just visiting
Labels (3)

Hello, I am trying to bulk upload video pins. I have created the csv and specified the future date as well. But the issue I am getting here is:

The pins are not getting uploaded on the specified date. rather they are being uploaded on the same date. is this a glitch ?

My date format is also as specified in the guidelines yy/mm/dd.

Please, help. 

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5 Replies
PinterestFernanda
Moderator
Moderator

Hi @kinhjgfv, welcome to the PBC! 😄 

Make sure that you're using the correct publish date format as [yyyy-mm-dd]. Also, take a look at the bulk upload video Pins Help Center article to ensure that your file is according to Pinterest requirements. 

Let me know if I can help you any further! 

Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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kinhjgfv
Just visiting

Hello, thank you for replying. 

 

I have changed the dl=0 to dl=1 too, but it doesn't seem to work.

The file gets uploaded, but no email in response. please check

 

Thank you, again. 

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PinterestFernanda
Moderator
Moderator

Hey @kinhjgfv, no problem!

I'm sorry this keeps happening. Since the dates are formatted correctly and the specified published dates are not being considered, I suggest you file a ticket with our team, who will be able to diagnose and figure out what's going on with your account. 

Let us know if you have any questions in the meantime, thank you.

Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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JessicaSmitt1
New member

I have this same problem. Did you find a solution? I wrote a post before I saw this one.

https://community.pinterest.biz/t5/connect-and-share-with-other-creators/problem-with-date-in-csv-fi...

 

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PinterestFernanda
Moderator
Moderator

Hey @JessicaSmitt1, our moderator @PinterestIvania answered your previous thread here

I hope you were able to solve it. Let us know if you need anything else! 

Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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