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Why recently I asked some questions, but no reply

ernest2385
Just visiting

Hi,  Recently I have asked many questions about the Pinterest tag, catalog feeding, claim website, etc, but never response.

Does Pinterest have online chatting?

I wondered what's the use of the help section.

It seems never replied question.

 

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michaelbliss
Loves to help

Hi @ernest2385, welcome to the PBC! You can reach out to support by submitting a ticket here with specific issues you are having. Here is an article on installing the Pinterest tag and Verified Merchant best practices can be found here. Both have detailed instructions that could help you. I saw an earlier post where you mentioned you were in an unsupported market, I'm not sure if that is causing issues with the Pinterest tag, but support will be able to let you know. I hope this helps you.

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bodymindmood
Loves to help

Hi there, if you have questions that either I or @michaelbliss can answer let us know if what you want to know is really technical or only something that Pinterest can help you with then definitely use the link Michael gave you in his response to file a ticket.

Lisa.

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