cancel
Showing results for 
Search instead for 
Did you mean: 

Merchant Catalog Rejection Appeal Timeline

kawaiitherapy
Just visiting

Hello,

I was wondering how long does a merchant catalog rejection appeal usually take? 

It says that the catalog is "Under Appeal: This usually takes 1-2 days." 

Could I please confirm that it usually takes 1-2 days to receive a response? I would be super grateful if anyone from the VMP could shed some light on this.

Screenshots are attached.

I have also opened a ticket #11026741 on this issue.

Thank you

Reply
1 Kudo
1 Reply
terezatoledo
Loves to help

Hi @kawaiitherapy,

I'm sure the response times will depend on different factors, and 1-2 days should be counted business days. Nevertheless, in my experience Pinterest support is reliable.

Tereza Toledo
Pinterest Specialist & Educator
[URL=http://www.terezatoledo.com]
Reply
0 Kudos
Reply
Loading...