Hi @shyannscottage ,
It's been a few months that both features haven't been present on accounts. They may be working on things to improve. But we don't know if and when it will be back.
@terezatoledo is definitely right.
You may also want to try connecting through the Pinterest App on your phone as some features for Pinterest work better | properly on Mobile App Devices as opposed to Desktop.
Let us know how you make out.