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Video is sideways

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New member

Anyone know why my video is showing up sideways in the thumbnails? It looks like it's defaulting to the story format where the image is in the top half, type is in the bottom half but this isn't the format I chose when I posted.

Thanks!

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Community Manager
Community Manager

Welcome to the community, @chaivdesign, and thanks for reporting this! Checking with our team now and hope to hear back from them soon. Hang tight!

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Community Manager
Community Manager

Hey @chaivdesign, wanted to follow-up on your report of your video showing up sideways in the thumbnail. This is a known issue and our team is working on a fix -- we don't have an ETA on when this will be resolved, but we'll update you once we hear more from engineering. Thanks again for reporting! 👍

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