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User unban denied

momentswithjenny
Posts regularly

@PinterestGabby @PinterestRyan @PinterestAya @PinterestLucy I reported some stolen pins by email and it seems one of my original pins was caught in the mix. When I login to my account on the Pinterest app, I get a message that says " Due to strange activity, we put your account in safe mode to protect your pins. You just need to reset your password" but when I click on reset password, it usually disappears then says "user not found". 

I tried doing this on my laptop but I get another error message that says " This account has been suspended until June 22, 2021". Then I clicked on forgot password to get a password recovery email but after typing in the new password and submit I get another error message that says " User unban denied". I contacted Pinterest support but they're saying my account isn't suspended. Please help me resolve this issue as soon as possible so I can resuming creating new pins. Thank you for your assistance.

Jennifer Dagi
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momentswithjenny
Posts regularly

My issue has been resolved. Thanks!

Jennifer Dagi
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