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Unable to proceed for Ad campaign setup

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Hi All,


I have successfully configured Pintrest tag on my Shopify store, yet it throws some errors. 😞

 

Because of this I am unable to proceed for ad creation. Kindly help!

 

Screenshot from 2020-09-17 02-01-42.png

 

Thanks,

Rajesh.

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Community Manager

@JoyShopee, Hey Rajesh! Welcome to the PBC. 🙂 I've gone ahead and shared this with my team and am waiting on a response back, but in the meantime, have you filed a ticket with support? That's the quickest way to get 1:1 troubleshooting, as the community is currently not a staffed support channel. I'll follow-up here once I hear back, but there's a chance they'll need you to submit a ticket regardless if there's troubleshooting involved. 

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Hi @JoyShopee, wanted to follow-up on this. Filing a ticket is indeed going to be your best bet here. If your Shopify store is US or Canada-based, though, you can install the Shopify app and it will automatically set up anything related to the Pinterest tag. LMK if you have any questions!

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Hi @PinterestGabby 

Thanks for the support. As per your suggestion I have raised this ticket and meeting has scheduled to look deep into this thing.

Thanks again.

Regards,

Rajesh.

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