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Tag Health and Feed Issues

New member

Hi, we're trying to be a Verified Merchant but these issues came up and we're running out of time and losing our verified merchant status.

The Pinterest tag was installed and verified and it's working fine. The issue is on the feed and Checkout event but according to our technical team, they have already resolved the issue and fixed the source code of our website. For the Catalog, they have removed the width and height attributes from the image URL because it was creating feed issues. They say there might be some technical issues on the Pinterest side because Pinterest is not crawling our image link correctly.

And according to them, the checkout issues will also automatically resolve when the feed's issue will resolve from Pinterest's side.

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