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Story Pin with videos not uploading

divinehostess
Just visiting
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I am using the Pinterest app on an iPhone, and the error I get is "Oops! We couldn't generate your video." and beneath that "Operation stopped. It remains saved, but when I try the retry option it does not work, even if I close out the app entirely. I had 12 slides including the cover video, and at least 3 have voiceover that I created within the app. I'd love to still upload this and not have to start over. Also not sure if starting over would even help.

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PinterestGabby
Community Manager
Community Manager

Hi @divinehostess, thanks for flagging and sorry to hear about the trouble! Is this behavior still happening? If so, could you send us a screenshot of the error message? Also, what version of the Pinterest app are you using? Look forward to hearing from you. 👍

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