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"Your video didn't finish uploading. Try again?" error message

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New member

Starting this week, I've been unable to upload any video pins from my Business account using my iPhone or iPad. It attempts to upload the video, but I then get a notification in my "Updates" that the video didn't finish uploading.   I've restarted my devices to see if that would fix it, but haven't had any luck.   These are my videos of woodworking projects and they have no background sound, so I wouldn't have any copyright concerns.

Has anyone experienced this before?  Is it even possible to reach out to Pinterest to have them look at my account for possible issues?

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Community Manager

Heya @madebyrp, thanks for flagging this and sorry to hear that this is happening. Yes, our support team can definitely help troubleshoot this! Can you file a ticket [if you haven't already] so they can take a look? LMK if you have any questions in the meantime. 

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