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Pinterest Account Unblocked, Website Still blocked

thismomwonders
Just visiting

Hi @PinterestGabby,

I've had my older pinterest account unsuspended, however, my website is still blocked. When I click on my pins, it says my website has been blocked. I have written to support but I am only getting automated responses.

Just a little background, the account had been suspended for 6 months now. I have lost as much Mediavine income as I possibly can. Please help me get my website unblocked.

Pinterest account: https://www.pinterest.com/enjoymomlife/

 

 

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PinterestGabby
Community Manager
Community Manager

Hey @thismomwonders, thanks for flagging and sharing your experience with us. Try using this link, as this routes to the right team who handles these types of escalations. You'll see in the 'What do you need help with?' section it's toggled to 'I can't create Pins with my site on Pinterest' which sounds like might be the root of the problem. If that's not right, you can select the little pencil icon on the right-hand side in the section to change the issue type. Hope this helps! 

 

Screen Shot 2020-06-19 at 10.10.44 AM.png

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thismomwonders
Just visiting

Hi @PinterestGabby  is there any other way you can help? I tried the link above but i have not gotten any feedback.

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PinterestGabby
Community Manager
Community Manager

Hey @thismomwonders, I understand your frustration, but that link is the best way for you to get in touch with our team. We do not make or influence the decisions of our support teams, and Janice and I are unable to reverse decisions or make changes to your account. 

 

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thismomwonders
Just visiting

Hey @PinterestGabby  Thank you so much for your response. I do appreciate it. Pinterest team responded; here is their exact response.

thismomwonders_0-1592987529744.png

Sadly, my site is still blocked. I believe there is a something wrong on their end as I got two responses that I have been unblocked but in reality, i am still blocked. Please can you have a look at my issue? Thanks!

 
 

 

 

 

 
 

 

 

 

 

 

 

 

 

 

 

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PinterestGabby
Community Manager
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Hey @thismomwonders, I recommend just following up directly on the ticket and letting them know you're still blocked. Hopefully they can correct the error! 🤞

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inspirefind20
Just visiting

Hi @PinterestGabby, @thismomwonders

I got the same problem with @thismomwonders 

On June 9, my claimed website was blocked suddenly with no notification email. 

So I seeked the support from pinterest team about this issue. When I got the generic reply from pinterest team, my account was suspended suddenly at the same time.

I'm so lucky to find this helpful community and follow the solution link of the account appeal to get my account reactiviated.
But my website is still blocked. 😞

I just wanna let pinteret know that my website is not spam.
I have never posted any misleading, deceptive content on my site.
And I have never used any shortened links to obscure the links to my site.
All my pins are directed to the correct content.
Also there is "https" on my site. So my site is definitely a safe site.

I'm so sorry that if any content on my site is marked not appropriate, I can delete it and won't happen again.

All my business is dependent on pinterest. Now my pinterest ads have also been stopped for almost 1 month. I have lost all my income. And I need to make money to raise my 2 kids and two old people. Please help me. help a poor mom.

I tried the link @PinterestGabby you provided here to ask help from pinterest, but I still have not gotten the reply from them.
And i'm afraid to open a new site block ticket which may cause my account suspended again.

Could you please help me to get this issue reviewed by your team and help me get my website unblocked? 

Your help would be so appreciated!

My Pinterest account: https://www.pinterest.com/inspirefind20/



pinterest notification of account reactiviated.jpg

 

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PinterestGabby
Community Manager
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Hey @inspirefind20, welcome to the community! It looks like your account is currently activated and working as intended. If you have any questions or concerns, I'd recommend responding to the ticket with the support agent you were previously working with. 👍

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inspirefind20
Just visiting

Hi @PinterestGabby , thank you! I'm so lucky to find this community and you're so helpful. 🙂

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lolitawardrobe
New member

Hi,  @PinterestGabby 

I am very happy to find this post.

On August 3, I received an email from Pinterest saying that "Hi LolitaWardrobe,We wanted to let you know we've blocked your website (lolitawardrobe.com) on Pinterest because of some activity that goes against our spam policies."  It's been 4 days since Pinterest blocked my website. I have sent the support from pinterest team several emails to hope some real staff of your team will get back to me and tell me why my website is blocked because my website's contents are legit, there're no spam contents. However, there's still no actual person from you to get back to me, I am very very worried and sad right now.

My website's traffic has dropped significantly since Pinterest blocked my website, it's fatal to my small business. When someone sees one of our pins or when someone shares the content of our website, they will be notified that we're "spammer"... It means you guys tell the world that we're "spammer", it can ruin all of our hard works of years.....

We have been working very hard for years to provide our customers with high-quality customer services and high quality Lolita style clothes. However, we're "Spammer" right now and it stopped our customers to shop from us, it almost ruin our small business.....

Now, I don't even hope you can unblock my website, I'm so sad right now. However, I hope some real staff from your team instead of robot will get back to me and let me know why my website is blocked, thanks a million in advance.

Honestly, my small business is everything for my family. We have 2 little babies, we can't bear this fatal result, it really almost ruin my small business....

In the past, we're so proud that we had a successful Pinterest business account, we didn't do any advertisements and we didn't follow others on Pinterest in exchange of being followed back by others. We have more than 110K followers just because they simply liked our pins about our clothes. If our pins are illegal, how can we be followed by so many followers.  

Many of our royal customers/followers have noticed that we're blocked by Pinterest, they understand we're legit. However, for new customers/followers, they probably will think that we're illegal and we're a total "spammer"...

I sincerely hope some real staff of your team will get back to me and tell me why my website is blocked. And I keep my fingers crossed and hope that there's a way you can unblock my website.

My pinterest account: https://www.pinterest.com/lolitawardrobe/

I am sorry English is not my native language, please forgive my bad English.

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