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Option to create a story pin gone?

drewid20
Just visiting

I've created several story pins in the past.  I spent all morning working on a new story pin and then I log into the app and the option to make a story pin is now gone?  What's going on?

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PinterestGabby
Community Manager
Community Manager

Hey @drewid20 thanks for flagging this. There are a couple reasons why someone may lose access to Story Pins:

  • Right now, our most recent version of Story Pins is only available to users in the US.
  • If you recently changed your Pinterest username. [let us know if this is the case!]
  • If you're on an outdated version of the Pinterest app, you may need to update to 8.20 or higher on iOS or 8.24 or later on Android.

If none of the above points are applicable [make sure your app is updated!] and you still do not have access to Story Pins, let me know so we can escalate to our team. Thanks! 

Have you personalized your community profile yet?
Submit your Story Pin for a chance to be featured on the Today tab!


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drewid20
Just visiting

Updated the app and it fixed it.  Thank You!

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PinterestGabby
Community Manager
Community Manager

Hurray @drewid20!! 🎉

Have you personalized your community profile yet?
Submit your Story Pin for a chance to be featured on the Today tab!


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