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My client's Pinterest ad account is suspended - need assistance/help

theclickgroupe
New member

Hello everyone - 

I have a client who has a Pinterest account for her business. She seemed to be doing well with advertising via Pinterest. She was notified her Pinterest advertising account was suspended. She doesn't understand why it happened or how to reinstate her ad account so she may continue to advertise. Is there infrastructure at Pinterest or a portal to discuss the particulars of what happened with a case manager so that she may address any/all concerns in a clear way and reinstate her ad account. Very curious! Kindest Regards, Mary

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PinterestRenato
Pinterest Alum
Pinterest Alum

@theclickgroupe, Hi Mary, and welcome to our community!

I understand how frustrating this can be for you and your client. 

For cases like this, the best option is to file an appeal.

I hope everything works out for you very soon. 

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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