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Music glitch on Idea Pin

mad_hunt
New member

Hello! I've tried making an Idea Pin twice and both times the music doesn't play on one of the slides (the 1st time it was slide #2, the 2nd time it was slide #1). When I am in editing mode, the song appears beneath each slide, so there seems to be some sort of glitch. Any ideas? I think I might have to scrap it because it looks sloppy! Here's the pin: https://pin.it/19FAmTn

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pinterestmarketingexpert
Pinterest Pioneer
Pinterest Pioneer

Unfortunately that is probably just a glitch since everything is working fine. 

Anna Bennett
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PinterestDavid
Moderator
Moderator

Hi @mad_hunt and welcome to the PBC!

I’m sorry about the trouble you're experiencing with your Idea Pins.

I recommend that you file a ticket with our support team, in order to better investigate the issue you're facing.

I wish there was more I could do here, but the team you'll handle your ticket is better suited to assist you with your issue.

You should receive a reply from them soon. We appreciate your patience and understanding in the meanwhile.

Keep us posted, we're here to help!

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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