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Merchant account disabled.

Hello I opened a new account with Pinterest through Shopify a few days ago. I've received a message to say my account is disabled. The reasons are: 1). Merchant's information is incomplete or plagiarised 2). Merchants domain age does not meet minimum requirement. The email I received said something about the minimum account age being 3 months old but my domain is nearly a year old now so not sure why this is an issue at all. The first reason regarding merchant info. was apparently my e-mail address was an @hotmail address as opposed to @merchantname. I changed this went and purchased an email that now ends in my store name. Unfortunately my account is still disabled. Please can a Pinterest Rep. support me in this problem?

Regards,

Stacey

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