@PinterestGabby Here is an example of what I am talking about:
You will notice the story pin drops from 19,000 impressions to 8000 impressions. The first photo was taken 8/25 and the second photo was take 8/27. This happens all the time. As I've explained this many times to the help desk, but I'm tired of explaining it. It's been going on for months. Meanwhile my audience is 40% of what it was this time last year. Is there any chance the help desk can actually fix this and stop blowing me off? I'd just prefer honesty at this point. I don't even want to fill out a ticket anymore since they keep closing out the tickets I filled out. It is a complete waste of my time to fill out a ticket email back and forth for a month, resubmit data, and just have the ticket closed. I already have a ticket number from way back, they should be able to reopen that and solve the problem. I was told the help desk would fix my account by August back in May. I'm pretty sure I've waited long enough. Thanks for your help. I simply don't understand why I am being targeted or why this problem with not be fixed. This seems to go complete against Pinterest's state mission to treat everyone fairly.
Over the past two weeks my pins have been removed from search. My account is still there, but ALL my pins are completely removed from being found by keywords. This is not losing ranking, the images are 100% removed.
This is the 3rd time this has happened to me this year and I have no idea why. I follow all of the Pinterest policies. I've emailed the creators email and this hasn't been resolved.
Is there a team that can help me get my pins back in search and remove my site from spam? Please.....
Thanks so much!
We saw a nearly identical drop and around the same time frame. We also had a pin flagged before we saw the drop. Our account manager says its unrelated and there's no warnings/suspensions on our account but timing is suspect, also given we're not the only ones seeing the same thing. It's recovered a little bit but not to what it was before. Very disappointing.
Hello, please review my account and verify that my account has been added to the safelist. I started pinning on Pinterest in May and slowly grew my account with own content. I'm not sure what specifically is going on, but like others have stated, a lot of others have stated the exact issue with their sudden decrease in impressions. This platform and community has been a great addition to my content growth. Thank you!
Hi Apyrl, Thanks for your patience. I was able to check in with a specialist and can confirm your domain is not marked as spam or flagged in any way.
Moderator edit note: if your account has been cleared by support (i.e. they responded to your ticket and reported there are no issues or flags on your account) there is no further technical resolution that will result in the return of your distribution. From this point, the resolution is purely tactical, dependent on your pins and pinning strategy. There are recent reports on this topic of tactical strategies that are producing positive returns. We encourage you to continue sharing those wins with each other.
I am fairly new to Pinterest. I have had an account for a while but only recently a business one. I admit I am still figuring out the ropes but I have a question regarding my pins and wondered if anyone could help. Up until last week, my video pins were getting around 3-4 K views within half an hour and several repins. However, since then, my views have plummeted to often just 1 or even 0 views. I have spoken to the help team twice, both times I have been told I am not flagged as spam and that there is no problem. I simply need to post new content. The thing is, I am posting new content. I film my products, create new pins etc most days. Am I missing what they mean by new content? I tried searching for my product earlier but nothing came up. Also, my overall unique monthly views have dropped dramatically. I do have a paid ad but even that has only been seen by a small fraction of the people my pins were seen by last week. If anyone can give me some pointers I would really appreciate it.