@theburntsunsetnovel -- Hey Chris, thanks for sharing your feedback and experience with support. I was able to locate the ticket you've referenced here and I'm checking in with our team on next steps. Appreciate your patience!
@PinterestGabbywould you please be so kind to escallate the ticket to the support team again? It appears that the ticket is still attached to the old email address since it was specifically requested by Joe that I write from the login email as this is the only way he can help me. I was already writing from the login email and haven't gotten any reply to the countless of issues with my account.