I started my business account 2 years ago. Due to various reasons I had to abandon my artwork and so there were no pins or any activity for about a year. I came back about 3 weeks ago and wanting to make the best of it, I did a lot of research on how to make Pinterest work (I was only pinning and repinning before, I didn't really know what I was doing or how to get good quality pins)
So, when I started deleting useless pins, updating others, creating fresh ones, etc. I had 350 impressions a day.
On July 27 I got up to 1.93K impressions and On August 1st 24.04K.
Montly views were 30 when I started and are now 95.7K.
However, I get close to no repins, no followers, etc. and the few pins that got repinned daily for some weeks have not died also.
One thing I noticed is that in my analytics, almost all products from my claimed website show as "standard" where they are products.
When I do a search for my product pins, only pins from another website (my store, but not my claimed website) are showing. NONE of my claimed website pins for say throw pillows are showing.
I contacted support multiple times and while I first got timely responses, this all stopped a week ago, where there are many questions and issues plus screenshots I sent in hopes they could fix whatever is wrong.
I set up my pins identical to how it was adviced by many that give courses (paid) and people I know who get a lot of traffic to their website, but despite the extreme growth (650% impressions, 724% total audience, 395% engagement, and 397% engaged audience, NOTHING is happening. The updates tab shows only repins from the 'repin thread' on a forum I put my links in.
Does anyone have any idea what might be going on, as I'm on the verge of just closing my account. I literally worked from 8AM until after 2AM (not kidding, I have insomnia) for 3 weeks, 7 days a week on my Pinterest presence, optimizing everything, removing old content, adding fresh ones with a good description and title etc. but the result is a flat zero.
Any help or suggestions would be much appreciated! Thank you!
Just to add... the statistics for August 2 are now showing. Coming from 24.04K impressions on August first, it went down to 735 and close to none are from my claimed website. I would really appreciate it if someone could look into this (the ticket number is 182969) Thank you!
Starting in late May I reported a problem concerning pin impressions. Overnight, my pins lose nearly all their impressions. I was assured it would be fixed by Pinterest in 8 weeks. @PinterestGabby any idea when the fix is coming? It's been 10 weeks since I first reported the problem. On Jun 17, I was assured the problem would still be fixed within 8 weeks. This is the text from that email from the Pinterest help desk.
Jun 17, 02:00
@dianavantankeren @PinterestGabby Hi there I think Welcome Back to Pinterest? This is definitely the place to ask those questions and I have tagged Gabby who is most awesome when it comes to helping to resolve issues Gabby is also a Community Manager, with your ticket number I am pretty sure she can check. Please don't close up just yet Pinterest is definitely getting better and to be honest they have been making a lot of changes and there are many people who have had similar issues. I am certain though that they are trying to resolve many of the problems that people are experiencing.
I hope this was helpful for you - Lisa😁
I SO appreciate you took the time to reply to my post and share your thoughts!
I just received an email from a Pinterest expert who is selling courses and he thinks my account may have been flagged as spam, where I was only working really hard on getting everything updated, improved and pinned.
I also just now noticed that ALL of my product pins, pinned directly from my claimed website, are now showing as STANDARD, and no longer as PRODUCT. Impressions and everything else is now close to zero. I hope Gabby is willing to look into this. Thank you so much for mentioning her.
I will surely follow you when this is resolved as I don't want to make things worse as they are.
Thank you again!!
@dianavantankeren @PinterestGabby No worries, remember people who work at Pinterest really do want to help I have personally witnessed it but I didn't want you to close up and leave without knowing that many people have had similar issues and those issues usually get resolved quickly Gabby is very good at problem solving on the Pinterest side. All of your work is always valued by everyone in the Business Community and all of us are here to help each other. If you need anything else even a lending ear we are just a click and away. Glad your feeling better Lisa❤️
I am currently going through very hard times, so your kindhearted messages and the fact you take the time to write them, mean more to me then I can ever express. THANK YOU Lisa, thank you so very much!!
Warmest wishes from the Netherlands,
Unfortunately no one has replied. I sent @PinterestGabby a private message last night also as some information isn't ideal for a forum, but this remained unreplied to as also. I just can't understand why everything I write is being ignored by Pinterest where I did not do anything wrong. It's so frustrating as I see my entire business fall down due to issues beyond my control and it just feels disrespectful to leave someone hanging without giving a reason.