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[MEGA TOPIC] Sudden decrease (around 70%) in Reach: Anyone else?

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Loves to help

Hey @NotSoSouthernGirl I had this issue last week too. The last video pin I uploaded didn't do as well as my normal video pins, but it was in the 1k mark, rather than 5 impressions which is what I was seeing. Maybe it's a technical hiccup? 

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Just visiting

Yes, I've noticed that.  I agree, I finally had a good thing going and bam!

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Just visiting

My account and board have 300+ followers. Before middle Aug,  for each new pins, I can get decades repins within 3 days after uploading on average. However, after that time, For each new pins I uploaded, I receive NO REPINS.

I changed my account to business account to see more details, and find that new pins have only single digit impressions even after for few days! (Which means they may only be viewed by me)

What's wrong?

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Just visiting

Hi, same problem. And a lot of people seem to have the same one. Facebook groups, Reddit, posts here - everyone complaining...

I've been sharing my story here:

https://community.pinterest.biz/t5/support-and-questions/morbid-engagement-drop-for-more-than-one-we...

You also have been hit at almost the same time as me, which makes me think there is something wrong with pin distribution, in the algorithm or something, like there could have been some kind of update that broke something... Nothing confirmed, support was no help so far.

I hope they fix it soon 😔

pinterest analytics - August.PNG

- Alesia Skye: @ScatteredQuotes & @Kontentsia (nothing there yet)
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Loves to help

@allnutritiousblog @Kontentsia Definitely think your domains have been marked as spam by accident! I saw very similar results when I was marked as spam way back in April.

Has your account/case been escalated to Pinterest's specialist team for them to take a look? I was also told I wasn't marked as spam (5 times I believe), but then someone found I really was marked as spam. Never hurts to keep pushing 🙂

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New member

Hi all,

Leslie here.

I run a blog at lesliewblog.com and Pinterest, as is with most other bloggers, is my #1 driver of traffic.

In June, my account was apparently marked as "spam" and I was told by Pinterest that they would unflag it, mark it as a good standing account, and that my analytics would go back to normal within 48 hours.

Unfortunately, that has not been the case. My analytics NEVER went back to normal. I am still seeing 0-1 impressions per pin and NO link clicks.

I have contacted Pinterest MULTIPLE times, including FOUR TIMES in the past MONTH alone, and I have either a) not received a response from them or b) received a response about creating "better pins."

I have created amazing pins lately - I have even had a Pinterest expert look over my pins and account and she said it should be getting traction like I used to, but it isn't.

Pinterest, what gives? When will you reinstate my account and unflag it as spam?

As I tell Pinterest in every email, this is my business and LIVELIHOOD that is being affected. We are already in some of the worst times, and to experience this on top of it is just not okay.

I need someone from Pinterest to respond to me and tell me that they will UNFLAG my account.

Can someone please help me in getting this to happen? I just don't know what to do anymore.

Thank you all SO much. Don't know where I'd be without the support of this community.

~Leslie

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Problem-solver

@lesliew1923 @PinterestGabby @PinterestJanice Hi there - I am sorry your having these problems. Firstly, you have definitely come to the right place for help, Secondly, know that most if not all of us have experienced similar problems in one form or another so we all understand. I have tagged 2 Community Managers Gabby and Janice who are both really great at getting you to the right person if you have your reference# from Support you may need to give to it to one of them so that they can help you - I realize its frustrating but hang tight it will get resolved. they may take a little time getting back to you but only because they are busy helping others in similar situations as your's. I really hope this will make you feel better and that you are being heard. Lisa😁

Please Visit My Pinterest Page & Follow https://www.pinterest.com/realsouthamerica0427 Thanks, Lisa❤️
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Community Manager
Community Manager

Hi Leslie, I can confirm there are no flags on your account. I verified this with a specialist just to make 10000% sure before I replied.

Moderator edit note: if your account has been cleared by support (i.e. they responded to your ticket and reported there are no issues or flags on your account) there is no further technical resolution that will result in the return of your distribution. From this point, the resolution is purely tactical, dependent on your pins and pinning strategy. There are recent reports on this topic of tactical strategies that are producing positive returns. We encourage you to continue sharing those wins with each other. 

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Problem-solver

@PinterestJanice @lesliew1923 Hi there thanks for responding Janice it was really great of you to do it so quickly - I believe Leslie left another post in the Business Chat Pinterest WON'T Respond to My EMAILS & Account STILL Marked as SPAM After 2 MONTHS you may want to paste your response there as well. Lisa😁

Please Visit My Pinterest Page & Follow https://www.pinterest.com/realsouthamerica0427 Thanks, Lisa❤️
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Community Manager
Community Manager

Hi Karo, thanks for your patience with us. I also want to compliment you on the excellent documentation you provided to make sure we understood what you were seeing on your end. I can share with you that I verified with a specialist that there are no flags on your account. Please check in again and let us know if you begin to see changes / no change. Thanks for being here on the community, we appreciate having you around. 🙂

Moderator edited for clarity

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