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[MEGA TOPIC] Sudden decrease (around 70%) in Reach: Anyone else?

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Dear Charlotte,

Thank you! @typicallytopical 

- Just followed you now from my Pinterest!

- Horrible,  from 4.1 million, I'm down to 3 million is the ten days they dropped my engagement.

- They emailed last night saying that they "SAFE-LISTED' my URL and that it should go back to good engagement now. They are saying this kind of a "manual fix". However, I have not seen a change in engagement. Does it take days for engagement to go back from your experience? Or should engagement go up ASAP when this manual fix happens?  

I'm not seeing any spike in spite of this fix they said they did. Do you advise me to wait a few days or to email them again to tell them nothing has changed in spite of this safelisting?

Thank you so much for all your advice, I won't get to this point with the pinterest team if not of you!

Best,

Yaz

 

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Heyyy

 

Have you received a reply form them yet?

they kept telling me there's nothing wrong with my account but there is defintely a bug in my URL and looks like they blocked it

@typicallytopical  They said the "safelisted" my URL as manual fix and that engagement should be back soon. That was 15 hours ago, still no change. Should i write them again or does this take a few days to improve? I'm thinking whatever did they is not really working. None of my pins are getting engagements. still at 2-5 impressions . 

Best,

 

Yaz

 

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@imfierceafter40 The first time I had a 'fix', I was told to wait 7-10 days to see an improvement. I waited those 10 days but was still seeing single figure impressions.

I emailed them again, and my account was then sent to a specialist team. I was told 'they did something on the back-end to get my impressions back as fast as possible'. I saw my impressions practically return to normal within 24 hours after that 2nd fix! 

Did they give you a specific timeframe? If not, I'd wait until 24 hours are up (just to make sure), and then email them back again.

Hope that helps 🙂

Charlotte

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Community Manager

Nice to see you around the community again, @typicallytropical! Hope you're doing well. 🙂 

Have you personalized your community profile yet?
Submit your Story Pin for a chance to be featured on the Today tab!
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@PinterestGabby thank you!! I logged back in yesterday and had so many notifications. I've missed out on so many convos whilst I've been busy working on my new business lol. Hope you're doing okay too! 

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Problem-solver

@typicallytopical Really glad to see you back Charlotte hope your doing great on your new business! Lisa😁❤️

Please Visit My Pinterest Page & Follow https://www.pinterest.com/realsouthamerica0427 Thanks, Lisa❤️
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Loves to help

@realsouthamerica Aw, thank you Lisa! That's so kind of you! Hope you're doing okay too 🙂

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Problem-solver

@typicallytopical Hi there I am doing well thank you glad to see your back - Lisa😁

Please Visit My Pinterest Page & Follow https://www.pinterest.com/realsouthamerica0427 Thanks, Lisa❤️
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Hello Gabby,

 

I've been having an issue about a bug in my URL: https://beingfierceafterforty.com/

My pinterest account:  https://www.pinterest.ph/imfierceafter40

The last resolve form your team 48 hours ago was that they "safe-listed" my URL but it did nothing to my engagement. My pins are still hidden from the service. It's serious because I get an average of 25K impression per pin and now I'm down to zero or 5 impressions. This occured in a span of 2 hours Aug 13.

I need ot reach out to your again via email, but i hope my posts here would also get replies form your team. To date, the members of this community have been so nice, so generous. But I really need your team's involvement because I keep making new pins daily. I used paid service from Canva, Tailwind and all.

 

For your immediate action

 

Yaz

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Hello, @thequotehouse , negative repin numbers can happen if you've been repinned by accounts which get suspended for spam, so even though you might be gaining repins, the number of deleted Pins has outnumbered the gains. 

There are definitely seasonal ebbs and flows on Pinterest. Some of the best things you can do are to continue creating and Pinning new content and really narrowing in on the keywords that appeal to your audience. Hope your numbers turn around soon!

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