I'm having hell with getting my product catalog to update. It hasn't updated since 11-30-2020!!!! I even created a new data source feed and put it on a new page on the website, but still nothing. I can't run ads for this client or get them added to the VMP without this catalog working correctly.
Just wanted to update this issue. I reached out to Pinterest support (like I've done several times), did not receive a response, but did receive an email asking "How we did" wanting my feedback on the support they gave. But I never received an email from support.