Invited, but no earn tab

[ihategreeneggs]

Hi there,

I got an email saying I was invited to the Creator Rewards program, and it says my access has been granted, however it is not showing up in my Hub. 

I've logged out, redownloaded, uploaded, tried everything. Looking for support so I can start creating! 

[michaelbliss]

Hi @ihategreeneggs , welcome to the PBC! @terezatoledo , do you have some ideas why this is happening?

[terezatoledo]

Hi @ihategreeneggs ! 
thanks for the tag @michaelbliss !

Welcome to the PBC!

Good to hear that you have the latest app version as this is the first step. This could be a glitch. 

The next steps are:

1. to make sure you fulfill all the latest requirements here  

2. if all looks good, and you have all requirements met contact support here
tnis way they can look into it.

I hope this issue gets solved soon  

Meanwhile, you may continue creating ideas pins  If they follow each goal specs, you will able to submit them  

Tereza