I was getting stats, then everything reset to ZERO

[oishii_desu_usa]

I am ALL TOO HAPPY to have this board although I have never used it before because I'm a noob to the Pinterest community. 

• So I just created my Business account a couple days ago
• I was getting impressions a few clicks, and a few outbound links.
• Then I was looking to see if I could rearrange my pins on my board, and I "DID SOMETHING."
• Before I could see the stats directly off of each pin, but now I have to go to the analytics page to see any stats.
• All of the stats read ZERO across the board when there were numbers shown previously.
• I feel like a moron.

This oblivious person would appreciate any assistance with this matter.

[oishii_desu_usa]

Also, I'm not sure if I should have given my account, but here it is https://www.pinterest.com/oishii_desu_usa

[michaelbliss]

Hi @oishii_desu_usa,  welcome to the PBC! I'm pretty sure you didn't do anything to cause the stats to zero out, most likely it's just a glitch. It's been about a week since your post, have the numbers seem to return to normal?

[PinterestDavid]

Hi @oishii_desu_usa and welcome to the PBC!

I’m sorry about the trouble you're experiencing with the Analytics in your account.

If you continue to experience the same issue, I recommend that you file a ticket with our support team, in order to better investigate the issue you're facing.

I wish there was more I could do here, but this is an account-specific feature and the team you'll handle your ticket is better suited to assist you with your issue.

You should receive a reply from them soon. We appreciate your patience and understanding in the meanwhile.

Keep us posted, we're here to help!