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How to add prices to a already made catalog?

adrianaortizdes
Just visiting

I have created the products group, but somehow it doesn't have any currency. How I can add that info?

I had two catalogs, one had errors and now is paused. The one that I created doesn't have the currency.

Thank you for the help.

Adriana

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pinterestmarketingexpert
Loves to help

Hello @adrianaortizdes 

1. Please take the time to check out this link. https://help.pinterest.com/en/business/article/before-you-get-started-with-catalogs

2.Have a look at the image as well that explains about the currency. 

Screen Shot 2021-11-27 at 3.46.55 PM.png

 Let us know if you need anything else. 

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adrianaortizdes
Just visiting

Hello,

I saw that before, but the catalog is made and working now, but it seems that it doesn't have the currency (USD) on it. I don't know why. 

Can I correct the one is made or I will have to make a new catalog? ( that will be really hard for me because I'm learning how to do all this).

Thank you for your help.

Adriana

Pinterest 7.jpg

 

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PinterestSusana
Moderator
Moderator

@adrianaortizdes Hi Adriana and welcome to the PBC! I can see from your screenshot that you're using the Shopify + Pinterest app. Any changes to the catalogue need to be made on the Shopify's side. You can add or remove currencies and countries through it.

Let me know if you need anything else!

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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adrianaortizdes
Just visiting

Hello @PinterestSusana, I tried but I can't fix it from Shopify. I ask them but they said they don't know how, that I have to ask Pinterest 😞

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PinterestSusana
Moderator
Moderator

@adrianaortizdes I'm sorry to hear you were not able to get help on Shopify's side. I'll recommend filing a ticket to our internal ticket about this issue. I wish there was more I could do here but the teams who work on your ticket are closer to the work being done to resolve your concern.

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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