Hello. I cannot save my own idea pin. I keep getting an error message when I try. It says its saving to camera roll but I get error message after. I am on a Google 6 Pro Plus Droid. TIA!
Hi @JayneNicoletti , welcome to the PBC! Have you checked the permission of the app? Settings --> Apps --> Pinterest --> Permissions --> Files and Media
Make sure Pinterest has the ability to access storage.
Yes it can. It keeps saying media not found.
@JayneNicoletti I was able to download a couple of your Idea Pins on my Samsung s22 Android version 12, but I couldn't locate the videos on my phone.
On my iPhone 13 I downloaded a few Idea Pins, everything showed up in the Photos folder as expected. I'm thinking it's a bug in the Android app. It seems the app is looking for the "camera roll" folder which may not exist. I would file a support ticket and let them know about the error. If you can attach a screenshot that would helpful. Please tag me with your progress. I hope this helps you.
just uninstall the Pinterest app and install again. hope this will help.
I honestly think it's the Pixel phone and Droid . So many issues
Thank you for your thorough reply. I honestly think it's my phone.