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adding employee account

ideachicretail
Pinterest Pioneer
Pinterest Pioneer

Greetings community! I recently hired an employee to take over our Pinterest account. Does anyone have experience giving another access to the account for management including advertising? I have not done this before. I assigned the account and gave permissions. She can´t pin, only collaborate with Idea Chíc. I gave her all access permissions, still can´t run with it. I feel like I am missing something? Any ideas? Here is our Pinterest in case you are interested - https://www.pinterest.com/ideachicretail/

Thanks! David

Idea Chíc makes sweet. classic, chíc social stationery and gifts https://www.pinterest.com/ideachicretail/
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ideachicretail
Pinterest Pioneer
Pinterest Pioneer

Hi @PinterestGabby ! Can you tell me why this post has ¨spoiler¨ needing an extra click to read? Guessing I will not get a response from anyone with experience adding employees to Pinterest account. Have any ideas? Thanks! David

Idea Chíc makes sweet. classic, chíc social stationery and gifts https://www.pinterest.com/ideachicretail/
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PinterestSusana
Moderator
Moderator

@ideachicretail Hi David!

It is not possible to give someone added to an ad account the permission to post organic Pins on the account.
They can, however, create Pins to promote through the campaign creation flow. You can check the level of access each permission setting grants on this Help Center article.
Let me know if you need anything else!

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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ideachicretail
Pinterest Pioneer
Pinterest Pioneer

Thank you so much @PinterestSusana I understand the ads account and am training on that. My follow up is how do brands get help with post organic pins to the account. As owners we don´t have time to manage Idea Chíc´s pinterest as a creator towards my goals and skill set. Do brands have them login as the owner account? I need to have my employee login as me to grow our account?  Thanks!

Idea Chíc makes sweet. classic, chíc social stationery and gifts https://www.pinterest.com/ideachicretail/
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PinterestSusana
Moderator
Moderator

@ideachicretail In order to have your employees post just organic pins they'll need to have access to your business profile. This permission is not given in any level of the business access.

You'll need to provide them your login details.

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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mrralphlighting
New member

We are having the same issue. Does this mean that all email communications from Pinterest will also go to the owners account? We only want our social media manager using the account.

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