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VMP Issue: "Merchant's Domain is Incomplete"

shopaayboutique
New member

Hi there,

We are in the process of applying for the Verified Merchant Program, and we're getting the following error: "Merchant's domain is incomplete. We recommend ensuring that your domain is complete without missing products, product images or text."

We're unclear on what this means specifically, and what we need to do to fix it.

Has anyone encountered this before?

Thank you so much! We've been really stuck on this

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2 Replies
colhousedesigns
Just visiting

Our company is running into the same issue. Any suggestions about how to resolve this problem would be appreciated.

0 Kudos
colhousedesigns
Just visiting

Hi, has anyone come across any solutions for fixing "Merchant's domain is incomplete." The rep I messaged with at the Pinterest Help Center would not provide me with any specific information about how to resolve this. Our business has successfully claimed our domain for the shop. We're using Shopify to integrate checkout through Pinterest. Does this need to be resolved through Shopify?

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