Hi there,
I seem to be encountering a glitch with pinterest ad accounts or possibly with catalogues. As far as I can tell everything is set up fine. But if I click create ad and choose catalogue it says
"Upload your products
Catalogues is a feed ingestion tool designed for businesses who sell products on their websites. It automatically creates Product Pins to be promoted as shopping ads."
I then click "view Catalogues" and it points to the url "https://www.pinterest.co.uk/product-catalogs/?advertiserId=############" (with my advertiser id) this then results in the error
"This site can’t be reached
The web page at https://www.pinterest.co.uk/product-catalogs/?advertiserId=############ might be temporarily down or it may have moved permanently to a new web address."
If I then remove everything from the ? onwards in the url it loads my product catalogues fine but I can't see how to progress with the catalogue ad and so i am stuck in an endless loop.
My product catalogue is generated by woocommerce and everything appears to be working fine as far as I can tell.
Any help would be much appreciated
Many thanks,
Henry
Hi @GetStamped!
Are you creating this ad via the Ads Manager? Could you share some screenshots of the steps you are taking? I'm happy to help you troubleshoot this!